Privacy Policy
This policy explains what information the Wusbee app ("Wusbee", "we", "us") collects, how we use it, and the choices you have. Wusbee is for adults aged 18 and over.
Information you give us
- Account: your user ID and email address from Google Sign-In or Sign in with Apple. We never see your password.
- Profile: username, birthdate (to confirm you are 18+; others see your age, not your birthdate), gender (optional to show), bio, the languages you speak and are learning with levels, topics, and your illustrated avatar.
- Location: if you allow it, your device's approximate location is turned into a city and country on your device. We store only the city and country, never your coordinates. You can hide your location from others.
- Content: messages, corrections, stickers, gifts and waves you send, and reports you file about other users.
Information collected automatically
- Usage analytics: events such as opening the app, sending a message, or viewing the paywall, linked to your user ID, plus device and app version information. We use Amplitude for this.
- Activity: when you were last active, streaks and message counts, used to show activity to partners and for features like streak reminders.
- Push token: a Firebase Cloud Messaging token so we can send you notifications. It is removed when you sign out or delete your account.
- Purchases: subscription and in-app purchase status, processed by Google Play or the App Store and verified through RevenueCat. We never receive your payment card details.
Translation and listening
Message translation and text-to-speech run on your device. The text is not sent to us for these features.
How we use information
- To run the service: create your account, show your profile, match you with partners and deliver messages.
- To keep the community safe: review reports, enforce our Community Guidelines, and block abuse.
- To provide purchases: Wusbee Pro, Honey and other paid features.
- To send notifications you can turn off in your device settings.
- To understand and improve the app through aggregated analytics.
We do not sell your personal information, and we do not show third-party ads.
Who we share it with
- Other users see your public profile, and the people you chat with see your messages.
- Service providers who process data for us: Google Firebase (authentication, database, cloud functions, notifications), RevenueCat (purchase verification), Amplitude (analytics), and Google or Apple for sign-in and payments.
- Legal reasons: if required by law, or to protect the safety of users or others.
Data may be processed in the European Union, the United States, and other countries where these providers operate.
Retention and deletion
We keep your information while your account is active. When you delete your account, we delete your profile, chats, messages, waves, blocks, reports you filed, wallet and subscription status. Records of store purchases are kept as required for accounting and fraud prevention. Reports other users filed about you may be kept to keep the community safe. See how to delete your account.
Your rights
You can view and edit your profile in the app, delete your account at any time, and contact us to request access to, correction of, or deletion of your data. Depending on where you live (for example the EU, UK or California), you may have additional rights, including the right to complain to a data protection authority.
Security
Data is sent over encrypted connections and protected by access rules so only you can read your private data. No system is perfectly secure, but we work to protect your information.
Children
Wusbee is not for anyone under 18. We remove accounts we learn belong to minors.
Changes
We may update this policy. We will change the date above and, for significant changes, tell you in the app.
Contact
Questions or requests: sevbaninfo@gmail.com